Services
Our Services
Cybersecurity
In today’s connected world, cybersecurity has never been more important. Cyber-attacks have seen rampant growth over the past few years as more processes move online creating more targets. Cybercriminals are becoming better funded and more organized, which is why we take every opportunity to help you protect yourself from these emerging threats. From direct attacks to social engineering probes, we can help your organization prepare for and protect against these attacks. Our cost-effective approach can help your organization secure every aspect of its online presence. Our experienced team at FameArch will create a customized protection plan based on your needs, and will work with you to make sure it is implemented and tested thoroughly. Let us help you mitigate your online threats and keep your business healthy and growing.
IT Infrastructure and Cloud Solutions
The experts at FameArch have helped our clients create the most cost-effective and reliable IT solutions available. From office infrastructure to cloud computing solutions, we can help! We can recommend the best products and integrations for business needs, both current and for future growth. We have strategic partnerships with trusted vendors (AWS, Azure, Google Cloud Platform and many more) to provide the highest quality solution for your budget, and can help you implement and test each solution so you can trust your products are working for you! Some of the services we can provide include:
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- Implementing and Testing VoIP Solutions
- A Secure Office Network Environment
- On-going Support and Training
- Need-based Solution Assessments
- Task Automation and Resource Auto-Scaling
- Full-stack Development
Needs Assessment and Strategic Planning
Our decades of experience allow us to offer our knowledge to your organization to help assess and meet your IT needs. We can help you assess your current workflows and help optimize them for time and cost savings. Too many businesses waste precious resources using the wrong product for their needs, and we help eliminate that waste! We can develop a specialized plan based on your current and future needs, then help you implement and maintain those tools to keep your business efficient and productive. Our goal is to make your daily workflow as predictable and smooth as possible by providing you with the best solutions for your business!
Telephony and Video Conferencing Support
The explosive growth of video conferencing and VoIP over the last few years has left many businesses scrambling to adopt expensive and unsecured products. At FameArch, our team of experts can provide you with tailored VoIP and video conferencing solutions that work better for your business, and your bottom line. Our experts have worked to successfully implement video conferencing initiatives for businesses large and small alike, creating and providing easy-to-use, industry-leading technologies that exceed your expectations while providing stability and unrivaled security. Our solutions are designed to keep you productive without the hassle that comes from inadequate, expensive consumer products. Some of the ways in which we can help are:
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- Network optimization for VoIP integrations
- Customized network policies and capacities
- Performance optimized endpoint facilities
- Designing and implementation of Information Management Systems
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Networking & Wireless Solutions
As networks become more robust, they also become more vulnerable. Our team of experts is intimately familiar with the security requirements for public and government agencies, and will implement all of the best practices to keep your business secure. Our team goes well beyond the average firewall setup and intrusion detection systems to make sure your anti-virus applications, spam filters, web servers, and web applications are all locked down and appropriately tested. We believe that every business deserved the absolute best network security available, and we strive to provide that to each and every one of our clients. At FameArch, we understand that network security is an ever-evolving task, and we make sure our team is trained in the latest security advances and protocols.
- Just some of the services we provide are:
- Network Architecture and Performance Assessments
- Comprehensive, custom-designed security solutions following the latest security standards and guidelines
- Designing and deploying cost-effective wireless solutions that integrate seamlessly into your existing infrastructure
- Need-based networking solutions to match your business requirements
- Networking Growth Plans to make sure your needs are always met as your business continues to grow with ease
Helpdesk & Advanced Call Center Solutions
Customer support is vital to customer satisfaction, and we understand that at FameArch. We can help your business develop an easy-to-use Help Desk solution or Call Center to help mitigate the complexities and unforeseen costs associated with these solutions. We can provide strategic roadmaps for ease of management and capacity to make sure your Help Desk or Call Center continues to meet your needs effectively. Whether you are designing a new system from scratch or need help optimizing your existing system, the experts at FameArch can help you meet both your needs and your budget.
- Some of our services include:
- Call Center Design
- Call Center Systems selection and implementation
- Vendor Selection and Contracting
- Call Center operations management
- Help desk process design
- Knowledge base development
- Help desk service level development
- Help desk performance monitoring, analysis, and optimization
Enterprise Architecture Solutions
FameArch provides a wide range of enterprise solution, specifically designed to match your current usage while improving your workflow. We can help launch and maintain enterprise architecture (EA) systems to efficiently manage your business processes, while also allowing for growth for future needs. We pride ourselves on finding the most cost-effective solutions and endeavor to deliver only solutions that can incorporate future needs with ease. The team at FameArch will help you more efficiently address your IT needs to help save you money without sacrificing functionality.
- Some of our services include:
- Assessing enterprise-wide architectures and designing need-based solutions
- Developing strategies to integrate disparate legacy systems and solutions to keep them operational
- Implementation and maintain applications such as business warehouses, web-based portals, dashboards, compliance automation, and workflow solutions
Software Engineering
The fast-growing demands of business often mean custom solutions are required to deliver the best experience for your business. At FameArch, we specialize in cost-effective yet agile solutions to meet your specific needs. Our development process incorporates your input to make sure we are addressing your specific concerns while you track the progress of development. Our highly experienced team works with both custom and open-source tools to provide tailored solutions and can offer training and support throughout the entire process. We at FameArch have learned to develop and implement industry-changing, custom solutions to make sure you’re business continues to see success, without breaking your budget.
Data Services and Business Intelligence
At FameArch, we can supply customized data warehousing services tailored to your specific business goals. From designing and implementing databases that are easy to use for your employees, to creating a roadmap for current and future data warehousing needs, we can help at every stage of the project. Our experts can optimize the performance of your enterprise’s existing data warehousing, and offer solutions to increase productivity and ease of use. We understand that systems that are not easy to use are often not used, and we strive to make sure your company can understand and utilize the full capabilities of your products. Our experienced team can also maintain and manage your data warehouse for you, letting you focus on growing your business. Our experts will assess and optimize your systems to create the most efficient solution for your business, ultimately saving you time and money.
Program and Project Management
The team at FameArch has decades of experience working with clients from project start to finish. Our experience helps us create smooth transitions, achievable goals, and cost-effective solutions for our clients. We are proactive with our clients to ensure your objectives are well-defined and met. We can help design an effective and useful project management office (PMO) dedicated to services such as:
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- Project Planning
- Operational Status and Monitoring
- Cost Tracking and Estimates
- Rish and Issue Management
- Vendor Qualification and Management
- Performance and Quality Management
